FAQ's
If you’ve got the questions, oh boy do we have the answers.
Do you have a very particular question?
If you want a successful, high quality entertainment package for your function, The Cre8ive Co. is the team to choose. With years of experience in photography, content creation and live entertainment support we are the team to make any event extra special.
We are so happy, you have made a great decision!
The next step is to get a free quote and submit your details. Our team will process this, check availability, and get back to you with a quote. If you are satisfied with the quote and wish to proceed, we require a non-refundable deposit to secure your booking with the complete payment being made 30 days prior to your event.
When you hire The Cre8ive Co. photo booth’s you get a custom built and designed mirror photo booth. Similar to others on the market however we design ours in house using the best features of them all.
Our mirror photo booth has taken all the greatest aspects of a regular photo booth and crammed them into the best, most interactive and immersive experience a function could have.
As participants walk up to the mirror, colourful animations and voice guidance draw them in to engage in a unique, interactive photo booth session. Your guests first select a prop, touch the screen to start and select their best (or worst) poses. Your guests then enter their details to share the photo electronically.
We have never seen anyone leave our booth without a smile!
Every photo booth hire gets a fully trained The Cre8ive Co. Creator, who’s job is to assist your guests with the photo booth operation, keep the area tidy and the line flowing!
Ah, such a common question!
In the likely event your guests just can’t get enough, we are more than happy to accommodate where possible.
If you wish to extend on the day or night of your event either contact us prior to the event starting or speak with our friendly The Cre8ive Co. Creator on the night and they can assist you. A “Request for extension” form must be completed on the night and signed by the client.
Payment can be invoiced or paid in cash.
A photo booth is an entertaining addition to pretty much any function (well, except funerals).
Weddings – Corporate – Birthdays – Formals – Parties – Anything
The Cre8ive Co. can make any function special, ask us how..
Yes! Both set up and pack down are included in your hire and outside your hired hours.
We ask for 1.5 hours prior to your hire starting to be allowed access to the venue to set up our Photo Booth experience. Pack down will only take us 45 minutes.
Please provide us with any details on site inductions or checks prior to your event date.
The Cre8ive Co. takes no responsibility and no refunds or extensions will be granted for delays with site inductions or issues accessing the venue that we were not made aware of prior.
Please contact your venue for specific access and site specific instructions.
The Cre8ive Co. is happy to accomodate early set up’s and late pack up’s where possible, please speak with our team when booking.
Once you have contacted us and spoken with our team you will be sent an invoice. It’s best to check the invoice that you have everything your event needs, the dates, times and location is correct. You will be required to pay a deposit to secure your booking. The remainder of the payment is due no later than 30 days prior to the day of your event.
You can pay via bank transfer which will be on the invoice.
No!
As part of any photo booth hire you will be provided with props. You are more than welcome to provide some props if you have anything in particular you want to include. Just speak with our team on the night.
Yes!
In the days after your event, you will be sent a link with all the photos available for digital download. They will be password protected so only you and your guests will have access to your event. You can share this around as many times as you want so any and all of your guests can download and enjoy their photos.
These photos will automatically be removed from the website 30 days after your event, so please be sure to download the ones you want as we are unable to retrieve them once they are removed.
Your photos will be kept online for 30 days after your event. After 30 days your photos will be automatically removed.
Of course!
If you have a logo you want to include on the photo overlay you can send that to us before hand and we will make a custom design for you. If you don’t have a logo we can use a design we have in house which will match your event.
When submitting your details please make a note if you want your logo included in the free overlay design or include any details on your event theming, colours, etc.
Yes, our photobooth uses 1 standard 240v power socket. We will supply extension leads, however, do ask that we set up in a location where power is easily accessible.
Please keep in mind cables run across heavy thoroughfares, can be a trip hazard and therefor won’t be an acceptable power source.
Please speak with your venue if you are unsure where to find a power source.
We have designed our booths to be as flexible as possible, so we can set up in many different sized spaces.
– The booth itself is 2.1m high, 1m wide and 0.5m deep.
– We include a table of 1.8m long by 0.8m wide for props.
– Our backdrops are 2.4m wide and 2.4m high which we place around 2m – 3m away from the front of the photo booth.
Ideally, we would like a space of around 3m x 3m x 3m or bigger to set up. The bigger the better. As photo booths are a popular addition to any event, you may want to consider where your guests will line up to use the booth and allow additional space for this.
Remember: The photo booth requires power, so a space accessible to power will be needed.
The best place is in a corner or against a wall where your guests will see it when they first arrive. We have designed our booths to be visually appealing from any direction, however they do work best in a corner or against a wall.
The photo booth will be a fantastic ice-breaker if you are having pre-dinner drinks or in an area where your guests are mingling, dancing or moving through. Keep in mind that the photo booth can be a big distraction and a lot of fun, so we wouldn’t suggest placing it next to where the more formal proceedings of the event will occur.
Note: We can close and lock the booth, if required, during the event when you want your guests to take their seats.
Our team will be able to assist on the night if you are unsure of a good position.
Yes! The safety of you, your guests, our staff and the general public are at upmost importance to us.
The Cre8ive Co. is fully insured with public liability insurance.
We use high quality Canon digital cameras and a studio strobe flash, so rest assure that your photos will be crystal clear, every time.
We are located in Burleigh, Gold Coast. If your event is within 50km of Burleigh than the travel is FREE! If your event is a little further away then there may be a small charge. Please tell us the address when booking and we will come back to you with a price.
No!
Your guests have unlimited access for the duration of the booking. They can take and take and retake as many photos as they wish. Each session takes 3 photos and can be shared instantly at the end of the session.
Yes! However there are some things we need to point out.
- Our booth is an experience with lights and video effects. If used during the day, it may be difficult to see the display and therefor interact with the mirror.
- We ask that a position undercover is made available for us to set up and under no circumstances will our booth be set up and operated if there is a chance of rain.
- If there is strong winds, in the interest of everyones safety, we may choose to remove the backdrop as they may get caught in strong winds.
Please discuss this with our team when making a booking.
We require vehicle access to the venue 1.5hrs prior to the event starting. Any complications or access instructions need to be provided to us prior to the event date.
Please provide us with any details on site inductions or checks prior to your event date.
The Cre8ive Co. takes no responsibility and no refunds or extensions will be granted for delays with site inductions or issues accessing the venue that we were not made aware of prior.
Please contact your venue for specific access instructions.
Currently, we do not offer physical prints.
We pride ourselves on being as green as we can and we believe prints don’t bring the value they once did.
We have decided to move to a more digital framework where guests can send their photos directly to themselves from the booth.
We wrote a blog addressing why we don’t do prints and think its a win.. You can read it here.
Being a digital booth, we use WIFI or Cellular signal to share photos.
Ideally, if the venue has WIFI, we would like to have access to it. WIFI is a stronger signal and allows for quicker sharing of photos.
If the venue does not have WIFI, we can provide a cellular hotspot, however speeds may be slower.
If your event is located in an area when signal is low or non existent our booths will still work the same, however photos wont send on the spot. The photos will bank up and will send once we are in range of signal.
Please ask your venue when booking if they have WIFI access or a strong cellular signal.